Lerwick Ferry Terminal is located 2 miles from the town centre, on Holmsgarth Road in Lerwick. The port is clearly signed.

Taxis are usually available and waiting outside the ferry terminal for arrivals and departures.

Lerwick Bus Station is located less than one mile from the ferry terminal. Bus services in Shetland are provided by the Shetland Islands Council and operated by various local operators. Bus timetables are also available from the NorthLink Ferries check-in desk in Lerwick.

The terminal does not have its own car park. A convenient drop off point is located outside the main entrance by the short stay car park. Inside the terminal building there are disabled toilets and lifts. The lift takes passengers from the ground floor to the waiting area and walkway which then leads to the ferry.

The terminal is open from 7.30 - 17.00 (except Wednesday and Friday 7.30 - 15.30)

There is a tourist information display with leaflets and brochures.

A limited number of free parking spaces are provided by Lerwick Port Authority for both short stay and long stay parking, this being sign posted accordingly. It should be noted that the availability of long stay parking spaces is not guaranteed and overnight parking in the short stay car park is strictly prohibited.

For passengers departing from Lerwick, please allow ample time to find a parking space and reach Holmsgarth Terminal.