The arrival directions to Santander have changed to allow work to progess on the city's new Art Centre.

From the motorways A-67 or S-10: Follow signs for “Santander” ignoring the yellow “Puerto” signs. On approaching the city and after passing the car dealerships, drive through a small tunnel. After 800m, bear right following the bright yellow sign for Ferry (it will have a car symbol) then continue until you reach a small roundabout. Take the third exit and go through the Port of Santander control point, also signed “Ferry” with the Brittany Ferries logo. The new Brittany Ferries check-in area will be to the left as you enter the restricted area.

From Santander city centre: From the sea front at Pereda Gardens with the Brittany terminal on your left, follow the orange signs for “Ferry”. You will be directed to bear right on “Avenida de Castilla”. When you reach the end of the avenue, turn left following the signs for ferry. Continue 700m and bear right, then at the roundabout take the third exit and go through the Port of Santander control point, also signed “Ferry” with the Brittany Ferries logo. The new Brittany Ferries check-in area will be to the left as you enter the restricted area.

Santander train station is 5-10 minutes away from the terminal with services to Madrid, Bilbao, Alicante and Oviedo. RENFE is the national railway system and has links to almost every town in Spain.

A small café and toilets are located at the back of the car lanes (after vehicle check-in). Alternatively there is a café on the ground floor of the terminal which is open only during the high season.

Disabled passengers can access the terminal via a ramp and the Brittany Ferries information desk is on the ground floor of the terminal. Toilets can be found on the ground floor of the terminal and close to the check-in kiosks with access to the ship for foot passengers is by an escalator or lift via the first floor to the ship's gangway. Those passengers who require additional assistance may experience a slight delay before being able to board Please note that the layout of the port and the distance between the car park and the terminal (10 - 15 minutes walk at a regular walking pace) can be difficult for those with reduced mobility or wheelchair users.

There is a tourist information desk located inside the terminal building which is open for arrivals and departures. A larger tourist information office can be found in the centre of Santander.

Parking is only permitted for dropping off and picking up. Passengers wishing to park for longer must use one of the paying car parks nearby. Please note that there are parking restrictions throughout Santander for any vehicle over 1.8m in height.